OnSite Consulting Services

Your ability to delight customers depends on the strength of your organization’s infrastructure – and on your employees. We work closely with you to design and build operations that drive your top-line growth and maximize bottom-line results. Our services include business process and organizational design, merger & acquisition integration, transformation management office, organizational change management, business requirements definition, and process alignment.

Business Consulting
Process Consulting
Quality Consulting
Technology Consulting

Business Consulting

Packets’s strategic business consulting services focus on enhancing business performance of its clients by streamlining processes, reducing organizational risk and leveraging the global sourcing / outsourcing organizational model. We have worked with clients in a wide range of industries to help them leverage the strengths of IT to optimize their business performance and produce value driven results. We specialize in helping organizations grow their businesses and their bottom line. Packets's services deliver a solution designed to meet our clients’ business and technology needs.

Our expertise is focused on:
  • Optimizing applications and workload – where we help our clients align applications to business strategy, prioritize critical work requests and plan internal resources
  • Improving productivity – where we help our clients redesign processes to work more efficiently, and design and institutionalize metrics for process improvements
  • Ensuring effective outsourcing – where we help our clients assess outsourcing suitability of applications and infrastructure, design governance structure to manage relationship issues in global outsourcing and manage organizational change involved in an outsourcing initiative
Solution offerings
  • Process improvement & implementation – We implement diagnostics to identify process improvement opportunities and work extensively with our clients to implement changes in their business process.
  • Managing operational risk – We facilitate design and development of processes and architecture to support improved operational risk management
  • Outsourcing consulting and health check – To assist outsourcing decisions we develop cost analysis, risk analysis, business case and transition options.
  • Change management and re-organization – The design and management of the organization and HR transition programs are reworked to incorporate outsourcing requirements.
  • Managing / governing offshore resources – We analyze and design an effective program management office, identify skills, capabilities, roles, and responsibilities that are essential elements in managing offshore resources and policy

Process Consulting

Today’s business environment is characterized by multiple challenges that need to be met and overcome by business leaders and executives.

As they plan for developing capabilities for the emerging, complex world of tomorrow, business and IT leaders need answers to some key questions like:
  • Is the current IT strategy and architecture suitably poised to enable the organization take the next big leap towards competitive advantage?
  • How do organizations gain meaningful business value from planned IT implementations?
  • Are business processes within the organization so unique that they need bespoke systems or is there potential to unearth trapped savings through package implementations?
  • What processes are the candidates of choice to gain maximum benefits from package applications?
  • What transition roadmap should an organization follow to achieve IT led transformation with lowest possible risk and optimized use of resources?
  • How does an organization achieve process improvements during its effort of implementing enterprise wide package applications like SAP, ORACLE, PeopleSoft?
Packets business process consulting practice assists organizations in achieving answers to these questions.

Quality Consulting

Erratic fluctuations of market, constant changes of environment and completely unpredictable behavioral patterns characterize today’s business world. With IT having become the central point around which today’s businesses orbit, optimum levels of efficiency and effectiveness of the IT environment has become imperative.

A vital underlying factor in this situation is that the quality of output of all IT functions is of the highest order, with no room for lapses. A loss of quality in any output can have catastrophic effects on the entire business. The need of the hour is the availability of an end to end Quality solution that addresses all the process needs of an organization and ensures maximum Return on Investment.

Packets Quality Consulting endeavors to Improve IT Value and IT Governance for customers, using custom built process solutions, giving customers a 360 degree all round solution to address all their process needs.

Leveraging on home grown expertise from Packets’s own Quality journey to achieving CMMI Level 5, PCMM Level 5 and Six Sigma Processes, a team of over 350 consultants provide world class consulting in the areas of Software and Systems engineering, Operations Excellence and IT Governance. Over 70 satisfied customers globally, across various domains with tangible, measurable results speak of the success of the process improvement efforts.

Technology Consulting

The technology management consulting team at Packets improves the alignment of business and technology through improved process efficiency, reduced cost and enhanced business value of IT. Our consultants combine extensive technical experience with strong strategic and business focused leadership.

We work with some of the largest companies in the world, providing solutions to their issues using a proven business-focused approach. Starting with an understanding of the business need, we then work with our clients to design and deliver efficient solutions, striking the right balance between leveraging what they have and delivering what they need.

We help our clients in building a high performance IT organization through formalizing the IT strategy, governance, metrics, business processes, technology and organization structure needed to deliver and manage efficient, high quality IT services. We work with our clients in architecture, business value analysis, asset management, product evaluation and selection, data privacy and security of their IT function.
  • Enterprise Architecture Consulting
  • Portal Consulting
  • Product Strategy and Architecture
  • Technology Infrastructure Services
  • SOA and Web Services Consulting
  • VLSI Consulting