Industrial Services

Vertical Experience, Tailored Best Practices
Packets has played invaluable roles in most industry sectors for years. Our deep vertical experience means clients always get the benefit of industry best practices and processes. But that’s just the starting point: our core approach is to tailor solutions to every client’s particular needs, drawing on our expertise in program management, global delivery, and collaborative processes and technologies to put our clients in a market-leading position.

Eye on Financial Services

Managers at our client, the financing arm of one of the world's largest automotive corporations, knew they had to act quickly. At risk: millions of dollars a day if the company’s proprietary quoting application failed. The risk was very real: vendors no longer supported key software and hardware components of the application. After trying to rewrite the app, the company turned to Packets. We urged the company to “replatform” — preserve the application’s business logic while upgrading the hardware, software, and third-party components on which it runs – and then we began helping the company do just that.

Empowering Our Clients

When PSEG wanted to cut costs without affecting its top-quality service to its customers, the utility turned to Packets for creative solutions. Packets recommended several options, including the use of offshore resources. PSEG agreed – and extended its long-term relationship with Packets by leveraging Packets Advanced Development Center in India to maintain and support many of its most critical software applications.