Telecommunication Services

Deregulation. Technology shifts. Convergence of services.
Telecom companies are calling for innovative solutions to their biggest challenges.

The telecommunications industry has seen tremendous change and upheaval in the past decade: the shift to wireless, the blurring of boundaries between the telecom and media and entertainment industries, and an environment characterized by rapid technology advancements and consolidation. In these challenging times, telecom companies must reevaluate their competencies and processes in an effort to remain profitable.

Packets has the experience and expertise your company needs to transform its business and IT functions for competitive advantage. With broad competencies addressing both telecom service providers and telecom equipment vendors, we offer a comprehensive suite of services and solutions:
  • OSS/BSS Solutions - Development, Maintenance & Support and Testing & QA across all major OSS/BSS categories
  • Network Interface Units (NIUs) - Product Development and Maintenance & Support
  • Voice Messaging Platform - Product Maintenance & Support
  • Voice Enabled Services - Service Infrastructure Development and Maintenance & Support for speech activated services
  • Value Added Services (VAS) - Service Infrastructure Development and Maintenance & Support for SMS (Short Messaging Service), MMS (Multimedia Messaging Service) and GNS (Generalized Notification Service)
  • Enterprise IT Services - Lifecycle Services for ERP and SCM suites, EAI, Collaboration Software for managing extended value chain like Retailers and Contract Electronic Manufacturers (CEMs)